Shipping policy
Shipping Policy
At Hello Stranger, we keep things simple, fast, and reliable — because good fragrance shouldn’t keep you waiting.
Processing & Dispatch
All orders are processed quickly, with most packed the same day your order is placed.
Orders placed before 10am (AEST) are eligible for same-day dispatch.
During peak periods or promotions, please allow a little extra time — we promise it’s worth the wait.
Shipping Timeframes
Once dispatched, delivery is estimated within:
- 2–7 business days (Australia-wide)
Delivery times may vary depending on your location and courier delays.
Shipping Rates
- Free shipping on all AU orders over $150
- Standard shipping rates are calculated at checkout
International Shipping
We currently do not ship internationally.
Order Tracking
Once your order is on its way, you’ll receive a tracking link via email so you can follow your delivery every step of the way.
Important Notes
- Please ensure your shipping details are correct at checkout — we can’t guarantee changes once your order is processed
- Delivery delays may occur during busy periods or due to courier issues
- Hello Stranger is not responsible for delays once your order has been handed to the courier
The Hello Stranger Standard
Fast dispatch. Smooth delivery. No overcomplication.
Just seriously good scents — delivered straight to you.